Privacy Policy

This Privacy Policy explains how Brenvato Financial Advisory (Pty) Ltd (trading as Brenvato, “we”, “us” or “our”) collects, uses, stores and protects your personal information when you visit brenvato.pro or engage with our advisory services. We process personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).

1. Who we are (Responsible Party)

For the purposes of POPIA, the Responsible Party is:

Registered company name	Brenvato Financial Advisory (Pty) Ltd
Company type	(Pty) Ltd
Registration number	2019/447281/07
Registered with	CIPC (Companies and Intellectual Property Commission), Pretoria
VAT registration number	4820657193
Registered address	48 Bree Street, Cape Town, 8001, South Africa
Telephone	+27 21 486 7392
Email	info@brenvato.pro

Information Officer

Our appointed Information Officer oversees compliance with POPIA and can be reached at info@brenvato.pro or on +27 21 486 7392 for any privacy-related enquiry, request or complaint.

2. What personal information we collect

We collect only the personal information we need to provide our services and operate this website:

• Contact and enquiry data — your name, email address, telephone number and any information you include when you complete our contact form or email us.
• Advisory engagement data — financial and identifying details you provide when you become a client, to the extent needed for the advisory service and to meet our legal obligations.
• Technical and usage data — IP address, browser type, device information, pages viewed and referring pages, collected automatically via cookies and similar technologies.

3. Why we process your information

We process personal information for the following purposes and on the following lawful bases under POPIA:

• To respond to your enquiries and provide the advisory services you request (performance of, or steps toward, a contract).
• To comply with legal, regulatory and tax obligations applicable to a financial advisory business in South Africa (legal obligation).
• To secure, maintain and improve our website and services (legitimate interest).
• To send relevant information or marketing where you have consented, and from which you may opt out at any time (consent).

4. Cookies and website analytics

Our website uses cookies to keep the site secure, measure performance and, where you consent, tailor content. Strictly necessary cookies are always active; analytics and marketing cookies are only set with your consent, which you can manage at any time through our cookie banner. For full detail, please see our Cookie Policy.

5. Hosting and service providers

This website is hosted by a third-party hosting provider on servers that store the data required to deliver the site to you. We may also use trusted operators (for example email, analytics and IT-support providers) who process personal information on our behalf and under written instruction. All such operators are bound to appropriate confidentiality and security obligations consistent with POPIA.

6. Sharing your information

We do not sell your personal information. We may share it only with our operators (see above), with professional advisers, or with regulators, courts or authorities where we are legally required to do so. Where information is transferred outside South Africa, we ensure a comparable level of protection as required by POPIA.

7. How long we keep your information

We retain personal information only for as long as necessary for the purposes described above, or as required by applicable law (including financial and tax record-keeping requirements). When information is no longer needed, it is securely deleted or de-identified.

8. How we protect your information

We maintain appropriate, reasonable technical and organisational security measures to safeguard personal information against loss, unauthorised access, alteration or disclosure, in line with section 19 of POPIA.

9. Your rights as a data subject

Subject to POPIA, you have the right to:

• be notified that we hold your personal information and request access to it;
• request correction, updating or deletion of inaccurate, irrelevant or excessive information;
• object to the processing of your information on reasonable grounds;
• withdraw any consent you have given, without affecting prior lawful processing;
• lodge a complaint with the Information Regulator.

To exercise any of these rights, contact us at info@brenvato.pro.

10. The Information Regulator

If you believe we have not handled your personal information lawfully, you may lodge a complaint with the Information Regulator (South Africa): The Information Regulator, JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001 — email [email protected].

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in law, technology or our practices. The current version is always published on this page with the “Last updated” date shown above.

12. Contact us

For any question about this policy or your personal information, please contact Brenvato at info@brenvato.pro, call +27 21 486 7392, or write to us at 48 Bree Street, Cape Town, 8001, South Africa.